Frequently Asked Questions

1. What types of products do you sell?

We specialize in pet essentials including harnesses, leashes, grooming tools, feeding accessories, travel gear, litter supplies, and training products for both dogs and cats.

2. Do you offer products for all pet sizes?

Yes. Many of our items come in multiple sizes and adjustable options to ensure a comfortable fit for small, medium, and large pets.

3. How long does delivery take?

Delivery times vary by location, but most orders are processed within 1–2 business days. You will receive tracking information once your order is shipped.

4. What if the product I ordered doesn’t fit my pet?

You can contact our support team for exchange or return assistance. We recommend checking size charts before purchasing to ensure the best fit.

5. Are your products safe for pets?

Absolutely. We only stock products that meet our quality and safety standards. Many items are made with non-toxic materials, durable construction, and pet-friendly designs.

6. Do you accept returns?

Yes. We offer hassle-free returns within a specified period as long as the item is unused, in original condition, and meets our return policy requirements.

7. How can I contact customer support?

You can reach us through our website’s contact form or customer email. Our support team is available to assist with product questions, order issues, and general inquiries.

8. Do you restock items that are sold out?

Most items are regularly restocked. If something is unavailable, you can sign up for restock notifications on the product page.